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Rehmann Wins ClearlyRated’s 2022 Best of Accounting Diamond Award for Service Excellence

Award recognizes those who have won the Best of Accounting Award for at least five years in a row.

Rehmann has won ClearlyRated’s Best of Accounting 5 Year Diamond Award for providing superior service to its clients for at least five consecutive years. Diamond winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. Rehmann received satisfaction scores of 9 or 10 out of 10 from 84.8% of their clients, significantly higher than the industry’s average of 53% in 2021. Just 21% of the 2022 Best of Accounting winners earned the Diamond Award distinction.

“Rehmann is committed to not simply listening, but really hearing our clients and what they have to say – that is what true customer service is about,” said Mitch Reno, Principal and Director of Client Experience. “This is fundamental to Rehmann’s success as a leading financial advisory firm, and this award from ClearlyRated demonstrates how we fulfill our work in understanding clients’ needs, offering solutions and delivering the best results.”

This year, Rehmann received a Net Promoter® Score (NPS) of 82 from private clients, businesses and public sector clientele. NPS scores range from -100 to +100. An 82 NPS is considered a world-class customer experience score. The ratings provided by clients give a comprehensive view into the high-quality service the firm provides. According to program organizers, Best of Accounting winners are twice as likely to be satisfied as those who work with non-winning firms.

“Winners of the 2022 Best of Accounting award for client satisfaction have demonstrated their commitment to delivering exceptional client service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Accounting winners alongside feedback from their actual clients on!”