We can manage IT for you, helping you maximize your technology investments, and more importantly, allowing you to focus on your mission.
First, we ensure your IT plans align with your organizational goals.
After getting the infrastructure in place, our Managed Services team maintains your systems by patching security vulnerabilities, monitoring capacity and resolving issues before they impact your organization.
Rehmann Managed IT Services gives you reliability and peace of mind for one straightforward monthly fee. We offer three service levels, so you can choose a plan that fits best.
 Essentials (Foundations) |  Enhanced (Framework) | |
|---|---|---|
| vCIO Services | ||
| Five-year technology plan, road map and budget | ||
| IT governance | ||
| Plan and Analyze | ||
| Trending and capacity management | ||
| Service Level Agreements | ||
| Management and Storage | ||
| Asset tracking | ||
| Asset management | ||
| Spam filtering | ||
| Protect and Monitor | ||
| 24/7 monitoring (servers, storage, devices) | ||
| Virus, malware and spam protection | Limited | |
| System patching (tested before deployment) | Limited | |
| Continual 360-degree vulnerability scans | ||
| Virtual systems administrator | ||
| System backups and management | ||
| Problem Resolution | ||
| Knowledge Base (renewals, settings, fixes, logs) | ||
| 24 x 7 x 365 (Framework Enterprise) or 7 a.m. to 7 p.m.,Monday - Friday (Framework Base) Remote and onsite support options | ||
| HIPAA-compliant help desk | ||
MANAGED SERVICES
We offer three levels of Managed Services:
Essentials (Foundation)
Provides continuous monitoring of critical systems and software. You're automatically notified of issues and pay only for the help desk support you need. Provides continuous monitoring of critical systems and software. You're automatically notified of issues and pay only for the help desk support you need.
Enhanced (Framework - Business Hours)
Always-on protection for your servers, data and software, including automatic updates and problem resolution. One simple monthly fee delivers safety, security and peace of mind. Support available 6 a.m. to 6 p.m., Monday - Friday.Always-on protection for your servers, data and software, including automatic updates and problem resolution. One simple monthly fee delivers safety, security and peace of mind. Support available 7 a.m. to 7 p.m., Monday - Friday.
Enhanced (Framework 24/7)
Includes all the benefits of Framework Business Hours, continuous protection of your IT infrastructure and data, ongoing maintenance, one simple fee - plus 24/7 support of your end users.
All Framework plans include:
- Ongoing network updates
- Vendor management
- Asset tracking and management
- Multiple vendors, one simple bill
