Employee Relations

Those who have the greatest impact on your business success are your employees. And yet, managing, retaining and rewarding employees has been named one of the biggest challenges executives face. Just how does a business owner, an executive, or manager go about aligning strategy, culture, practices and employee behavior to deliver the services and products the customer expects? What can I do with the level of employee apathy in the organization – it is overwhelming? What do I do with the one “bad apple” influencing the whole department? How satisfied are my employees and how do I improve their engagement and performance? These are just a few of the hundreds of questions we have heard our clients ask about employee relations and may be ones you can relate to.

Working to improve Employee Relations is one area we are definitely good at! Whether it is a single employee concern or the desire to improve your overall human capital investment, there are HR strategies, practices and tools that can be identified and put into specific action(s) to improve employee relations.

We offer a variety of services based on your need:

For the Whole Team

  • Employee Satisfaction Surveys
  • Performance Management
  • Recognition and Reward
  • Job Descriptions
  • Training

For the Individual Employee

  • Coaching
  • Performance Improvement Plans
  • Career Advancement
  • Exit Plan
  • Internal Investigations

When you are ready and need to take action, give us a call. We sit down with you, listen to the details and will openly discuss the options available to you on how we can help. Investing in a proven HR approach can make a difference.


I want to send my compliments of Susan West to you… our engagement has probably been more challenging than either of us anticipated, but Susan is handling it exceptionally well. She handles everything with terrific professionalism. I am impressed by the impact that she has been able to make in a relatively short time and how seamlessly she has done it. Susan is a real pro and a valuable asset to both of our companies.

DW – President
Retail Supply Company and Distributorship

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