Susan West

Susan West

Susan West | SPHR, SHRM-SCP | Principal | Human Resource Solutions

Troy, MI | 248.952.5000 | Email
Service Areas | Human resource consulting and outsourcing, leadership coaching and training, strategic planning

With a passion for uplifting human resource functions and leadership talent in small to mid-size companies, Susan focuses on providing the expertise and guidance for addressing and improving HR business performance for clients. Whether the need is complete HR outsourcing, payroll processing, an employee handbook, personnel file management, policy development, anti-harassment training, dealing with an employee concern or a larger organizational initiative, Rehmann has the tools and resources that will provide value and fit each client’s need.


Prior to joining Rehmann in 2019, Susan was the founder and CEO of QuadWest Associates, LLC, which combined with Rehmann to offer an expanded level of service. She has extensive experience providing HR consulting, business and leadership coaching, leadership development training and tools for her client’s use.

Susan brings over 25 years of corporate executive, operational and human resource experience to her clients. She served as president of multimillion joint venture, vice president for a large staffing company and director of HR for a non-profit organization.

She earned the Senior Professional Human Resources (SPHR) certification in 2010 and SHRM Senior Certified Professional in 2015.

A Closer Look

  • Involved in the community, Susan is a past board member of the Detroit SHRM and past board president of the Automotive Women’s Alliance.
  • Susan has successfully set up and managed HR departments for a number of clients, including a company of 240+ employees with 6 locations; and a manufacturing firm experiencing a 46% increase in staffing.
  • With international experience, Susan delivered 80 hours of leadership, communication skills and conflict resolution training to management team in Xikou, China.

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