How are you doing? InfoQuest® is a one-of-a-kind, business-to-business survey used by companies around the world to identify opportunities for customer relationship and operational improvements. The system identifies unmet customer needs and unresolved customer issues, preventing customer attrition from long-standing accounts who may be ready to take their business elsewhere.With an average response rate of 75%, InfoQuest survey designs include:
In addition to standard question sets-all in the unique response "box" format- surveys include an open-ended written comments section to capture in-depth information.