InfoQuest

An objective team delivering more ideas and better solutions

How are you doing?  InfoQuest® is a one-of-a-kind, business-to-business survey used by companies around the world to identify opportunities for customer relationship and operational improvements. The system identifies unmet customer needs and unresolved customer issues, preventing customer attrition from long-standing accounts who may be ready to take their business elsewhere.

With an average response rate of 75%, InfoQuest survey designs include:

  • Customer Satisfaction Surveys 
  • Association Surveys 
  • Employee Satisfaction Surveys 
  • Management Perception Surveys 
  • Surveys can be customized to measure what’s important to your business.

In addition to standard question sets-all in the unique response "box" format- surveys include an open-ended written comments section to capture in-depth information.

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Jim Carpp
CISA, CIRM 
Technology Consulting 
989.799.9580 
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Beth McMall
Consulting 
989.799.9580
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Heidi Bolger
CPA/ABV, CFFA, CMAP 
Business Transitions 
989.797.8306
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