Lynn is a director of client services and business development with Rehmann, based out of the Lansing office, where she is responsible for new business development and improving client service. In her role as a client ambassador, Lynn conducts client satisfaction assessments, participates in brainstorming sessions for client service improvements and resolves service challenges. She works with the Rehmann client service executive to develop strategic plans that meet client-defined expectations for performance and service. Lynn maintains an objective role to ensure we are exceeding our clients’ expectations.
Prior to joining Rehmann in 2016, Lynn served as vice president – business development officer and community consultant for greater Michigan with PNC Bank. With more than twenty years in the banking and finance industry providing solutions for her clients, she actually began her career as computer programmer in the international division of a Michigan-based bank. Lynn also spent five years at American Red Cross managing multiple facets from donor recruitment to the manufacturing of biomedical products.